The newsrooms getting this right are asking the technology to absorb the parts of the job that don’t require judgment, so the people who have it can spend more time exercising it.
Tom Houston explains how Social News Desk serves as a cornerstone platform for his newsroom, helping his digital team seamlessly publish across platforms, monitor competitors, and respond instantly to breaking news.
The coverage itself is editorial. The infrastructure underneath it is operational, and operational gaps are the ones worth closing now, while there’s still time.
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