Title: DeAnn Hayes, Communications Specialist for Middle Tennessee State University
About Middle Tennessee State University: A dynamic university where sharing compelling stories about students, faculty, and alumni across various social media platforms is key to their communication strategy.
How I use SND:
I am a communications specialist at Middle Tennessee State University. Part of my job is helping tell good stories about the university—whether it’s things that our students are doing, things that our professors are doing, our faculty, or alumni. We love telling good stories. That’s where our students are—social media, right?
So Facebook is where their parents are, and then the students are more on Instagram, on TikTok. I love Social News Desk so much! I used it in my past life when I was in the news world. It is the most friendly thing. It’s so easy that all of us can see what’s going on. It’s so easy to schedule content.
It’s so easy to look at the big picture of what’s going on for the month, what’s going on for the week, what’s going on for the day. Because we have a lot of people besides me posting on social media, I’m the person who’s overseeing all the posts. It’s just an easy way to have all of our content in one place, all of us being able to log in and see—hey, here it all is!
It’s just the most user-friendly tool that I’ve ever worked with. The customer service with Social News Desk is like no other. Whenever you send an email, whenever you have a question, you are going to get a response back almost immediately. I mean, I can’t think of a time that it’s been more than a couple of hours. You guys have come through so many times!
Even if you have never used any other sort of social media management platform, you can log into Social News Desk and look at it, and it’s so easy to be like, “Oh, this makes sense. Oh, this is—it’s really intuitive!” You can’t go wrong with Social News Desk, by far. It blows all the other social media platforms out of the water.
America’s top communicators trust in Social News Desk
10,000 users like DeAnn Hayes publish over 1 billion posts per year using SND, saving 20 hours or more per month. For publishing, listening and reporting on social media, there is no better choice.
