Title: Jessica Henderson, Media & Community Relations Specialist, Lee County Sheriff’s Office
About Lee County Sheriff’s Office: The Lee County Sheriff’s Office, based in Alabama, is a full-service law enforcement agency serving a population of over 174,000 residents in one of the state’s fastest-growing counties. With a team of over 200 employees, 100+ of whom are sworn deputy sheriffs, the agency is dedicated to providing comprehensive public safety services across the county’s 616 square miles.
Simplifying Social Media for Solo Teams
Jessica Henderson, Media and Community Relations Specialist at the Lee County Sheriff’s Office in Alabama, knows firsthand the challenges of running public communications solo. “As a one-person team, the biggest challenge I faced was timing,” she says. With Social News Desk, Jessica can schedule content for multiple platforms in a single click—saving hours each week and removing the stress of juggling accounts. It’s a powerful solution that gives her time back to focus on what matters most: engaging her community.
Responding to Emergencies Faster
When every second counts—like during a missing child alert—Jessica relies on Social News Desk to help get critical information out fast. “Time is of the essence,” she explains. “With Social News Desk, it’s allowed us to get it across every single platform all at one time and very quickly.” She can also monitor all incoming messages for tips, all within one dashboard. In urgent situations, the platform becomes a lifeline for rapid, efficient communication across the community.
Strategic Scheduling with Built-In AI Automation
Planning ahead is vital, but emergencies don’t wait. That’s why Jessica uses Social News Desk’s calendar tool every day. “It allows me to schedule things I know are coming, like holidays, so if there’s an emergency, I don’t have to worry about the simple things—they’re already handled.” With drag-and-drop functionality, rescheduling takes seconds. From strategy to execution, Social News Desk empowers her to stay agile and responsive.
Reliable Support That Feels Like an Extension of Your Team
Jessica Henderson’s experience with Social News Desk goes beyond the platform’s powerful features—what truly stands out to her is the exceptional customer support. “The support is top notch,” she says, emphasizing the value of having a reliable team behind the software. Whether it’s answering questions, resolving issues, or providing guidance, the Social News Desk support team is responsive, knowledgeable, and genuinely invested in helping her succeed. For Jessica, knowing that expert help is always just a message away gives her added confidence and peace of mind in her role as a solo communicator.
America’s top communicators trust in Social News Desk
10,000 users like Jessica Henderson publish over 1 billion posts per year using SND, saving 20 hours or more per month. For publishing, listening and reporting on social media, there is no better choice.
