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A few new things in SND Dashboard
Maybe you’ve seen it, maybe you haven’t… Recently, we’ve made some updates to the SND Dashboard that focuses on some of the finer details of

8 Ways to Make Quick Posts Work Harder
Quick Posts have been part of SND Dashboard since nearly the very beginning, but it’s still one of our clients’ favorite features. Creating templates for

Flipping the Switch: How to change vendors without losing your mind.
We’re experts at this. Social News Desk is a team of news people who now run a software company. So it’s no exaggeration to say

Local News Anchors and Reporters Ranked Live in New App
This app is about to become your daily obsession… and we can’t blame you. It’s a running tally of every local news reporter and anchor

Social Rankings: Q & A with VP of Product Engineering
The Social Rankings app lets you see where your newsroom stacks up in the social media race. But how exactly does it work? We went straight

SND Leaderboard Encourages Friendly Competition, Better Social
“Everyone walks by our newsroom monitor to check out what number they are. It’s pretty awesome! It successfully has such a big effect in our

How to Claim Link Ownership on Facebook (a Publisher’s guide)
Surely you’ve noticed by now that Facebook removed the ability to edit link previews on July 18th, 2017. It’s part of the company’s promise to

New Feature: SND Auto-Pilot keeps content streaming 24/7
The new SND Auto-Pilot feature is designed to help you increase traffic and engagement around the clock, even in those hours where you don’t have staff dedicated

SND Custom Webinar Series
“You spoke. We listened!” – Debra Monroe, KION News Director We want to spend 30-45 minutes with you – and we promise to make it

Facebook Removes Ability to Modify Link Details, Image
7/10/17 UPDATE: Facebook has temporarily extended the deprecation deadline of this capability for the Social News Desk application until October. Social News Desk continues to work

New Feature Alert! Search Instagram, repost to Facebook and Twitter
New in the SND Dashboard, you can now access Instagram Search! Type in a keyword or hashtag and the SND Dashboard will display a column

Breaking News on Social Media: A Case Study
WWLP 22 News and Western Mass News compete for control of DMA 114, Springfield-Holyoke, MA. While WWLP is considered the front-runner on air, on Facebook the
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