Enhance Local Government Communication on Social Media
Strengthen public trust and streamline communication with purpose-built local government social media tools. SND equips county government social media teams, state agencies, law enforcement, emergency services, and municipal departments with centralized government social media management software to publish, monitor, and archive securely.
10,000
Social Media Managers
15 years
of trusted service
16h+
saved weekly on publishing
Why County and State Leaders Trust Social News Desk
Social News Desk has been a trusted partner to county governments, state agencies, and local government communicators for more than 15 years. Our platform is a powerful public sector social media tool tailored to the unique challenges of government communication.
Whether you're managing multiple jurisdictions, coordinating across multiple teams, or ensuring compliance with public records laws, Social News Desk provides the social media software for government agencies to streamline workflows and strengthen outreach, with US-based customer support.
Trusted by over 10,000 users, our track record with state and county agencies shows how well our platform supports cross-department collaboration and the unique demands of local government communications software.
Trusted by professionals everywhere
Effective government communication that builds trust
From public records retention to cross-agency coordination, SND simplifies government social media management for county and state agencies.
All-in-One Social Media Management and Archiving Tools for County & State Agencies
Social Media Management & Archiving Tools for County & State Agencies
Enhance your social media operations with integrated publishing, listening, reporting, and archiving—built for secure, effective local government communication on social media.
Streamline government communication with the ADA-compliant SND Dashboard, ensuring all images have alt-text and content meets accessibility standards.
Manage multiple county or state departments from one unified platform with customizable user permissions and post-approval workflows
Stay informed and responsive with Search and Listen—monitor public conversations, track community updates, and customize search streams in real time
Save time and reduce manual work by scheduling recurring posts directly from the SND Post Composer
Plan, schedule, and coordinate your social media strategy using the SND Content Calendar
Publish, schedule, and listen with Social News Desk’s Nextdoor integration: Track Reactions, Comments, and Views, and manage comments in Inbox and Dashboard
Get actionable insights for more impactful decision-making.
Generate cross-departmental reports to track performance, audience engagement, and content effectiveness in one centralized dashboard
Advanced Analytics: Deep dive into metrics for reach, engagement, and audience demographics
Monitor and track social conversations in real-time, allowing you to hear directly from your community, gauge sentiment, and adjust your messaging
Generate and share reports customized to your department’s needs, helping you evaluate your performance with clarity
SND Archive is a social media software originally built for government agencies, public institutions, and other regulated industries that need to reduce risk, prove compliance, and provide accountability as they communicate publicly online. It helps you:
Automatically capture and store every post, including modified versions, so you can ensure compliance with public records laws
All your archived social media content are stored in one secure, searchable platform, integrated with your social media management tool
Search and retrieve past posts in seconds, respond to public records requests, or audit content
Capture modified posts for transparency with a full, compliant record of how posts have evolved over time
Your Social Media Partner Backed by US-Based Support
Connect every social media platform with ease
Streamline your workflow by connecting effortlessly with the platforms and tools you use. Publish, schedule, listen, respond and report, everywhere your community is engaging.
Data security you can trust
Social News Desk is SOC 2 Type 2 compliant, ensuring your data is securely stored, processed, and protected against unauthorized access. Our independent audit confirms that we meet strict security, confidentiality, and privacy standards, so you can trust us to keep your information safe.
Words from our customers
Keeping communities informed, safe and engaged on social media.
Want to learn more about successful social media management?
Increase your effectiveness with insights from other public information officers and social media experts.
The trusted platform for government social media
Since 2010, Social News Desk has supported local government social media communications with software designed for county governments and state agencies. With government social media management tools that ensure transparency and compliance in every post.
Join the 10,000+ government communicators who count on SND every day.
