For County Governments and State Agencies
Empowering Government Communication on
Social Media
Enhance public trust and streamline communication with purpose-built software for county governments and state agencies. SND equips public sector teams—including law enforcement, emergency services, and municipal departments—with centralized tools to monitor, and archive social media activity securely.
10,000
Social Media Managers
15 years
of trusted service
16h+
saved weekly on publishing
Why County and State Leaders Trust Social News Desk
Social News Desk has been a trusted partner to state departments and county governments for more than 15 years, delivering powerful social media management solutions tailored to the public sector. From statewide agencies to large county departments, we understand the unique challenges government communicators face—and our software is built to meet those needs.
Whether you're managing multiple jurisdictions, coordinating across multiple teams, or ensuring compliance with public records laws, Social News Desk provides the social media tools and U.S.-based customer support to streamline your workflow and strengthen your outreach.
Trusted by over 10,000 users, our track record with state and county agencies shows how well our platform supports cross-department collaboration and the unique demands of government communication.
Trusted by professionals everywhere
Effective government communication that builds trust
From public records retention to cross-agency coordination, SND simplifies social media management for county and state agencies.
All-in-One Social Media Management and Archiving Tools for County & State Agencies
Social Media Management & Archiving Tools for County & State Agencies
Enhance your social media operations with integrated publishing, listening, reporting, and archiving—built for secure, effective government communication.
Streamline government communication with the ADA-compliant SND Dashboard, ensuring all images have alt-text and content meets accessibility standards.
Manage multiple county, city, or state departments from one unified platform with customizable user permissions and post-approval workflows
Stay informed and responsive with Search and Listen—monitor public conversations, track community updates, and customize search streams in real time
Save time and reduce manual work by scheduling recurring posts directly from the SND Post Composer
Plan, schedule, and coordinate your social media strategy using the SND Content Calendar
Publish, schedule, and listen with Social News Desk’s Nextdoor integration to engage your local community
Get actionable insights for more impactful decision-making.
Generate cross-departmental reports to track performance, audience engagement, and content effectiveness in one centralized dashboard
Deep dive into metrics for reach, engagement, and audience demographics
Monitor and track social conversations in real-time, allowing you to hear directly from your community, gauge sentiment, and adjust your messaging
Generate and share reports customized to your department’s needs, helping you evaluate your performance with clarity
Capture every record from your social communications with SND Archive, purpose built to retain your social media records for your peace of mind.
Automatically capture and store every post, including modified versions, so you can ensure compliance with public records laws
All your archived social media content are stored in one secure, searchable platform, integrated with your social media management tool
Search and retrieve past posts in seconds, respond to public records requests, or audit content
Capture modified posts for transparency with a full, compliant record of how posts have evolved over time
Your Social Media Partner Backed by US-Based Support
Connect every social media platform with ease
Streamline your workflow by connecting effortlessly with the platforms and tools you use. Publish, schedule, listen, respond and report, everywhere your community is engaging.
Data security you can trust
Social News Desk is SOC 2 Type 2 compliant, ensuring your data is securely stored, processed, and protected against unauthorized access. Our independent audit confirms that we meet strict security, confidentiality, and privacy standards, so you can trust us to keep your information safe.
Words from our customers
Keeping communities informed, safe and engaged on social media.
Want to learn more about successful social media management?
Increase your effectiveness with insights from other public information officers and social media experts.
The trusted platform for government social media
Since 2010, Social News Desk has supported local governments and state agencies with powerful tools to manage, and archive social media—ensuring transparency and compliance in every post.
Join the 10,000+ government communicators who count on SND every day.
