Key Features
Social Media Management & Archiving Tool
Manage your social media accounts, schedule posts, and engage your community—all from one powerful platform. Trusted by 10,000+ communicators across cities, universities, schools, agencies, and government.
Publishing and scheduling
Save time, increase engagement, and streamline approvals.
- Schedule posts on all social media platforms from a single dashboard
- Customize content by platform—Facebook, Instagram, X (Twitter), LinkedIn, Nextdoor, and more
- Use our smart AI to suggest engaging, human-friendly captions
- Collaborate in real-time to approve workflows and post history tracking
This key feature is perfect for teams wanting to use automated social media scheduling tools like ours and functions as a powerful content management tool for social media.
Listening and community insights
Never miss audience feedback.
- Build custom dashboards to track mentions, hashtags, and local pages
- Track nearby publishers and first responders anywhere in the U.S. (great for public safety)
- Respond directly through your Inbox – one place for all messages and comments
Discover Instagram social media manager features and cross-platform responses in one place.
15 years
of Trusted Service
100M+
Individuals Informed per Day
16h+
Saved Weekly on Publishing
Reporting and analytics
See all your social media metrics in one place for better data-driven decision-making.
- Automatically generate reports across all connected social platforms in one unified Dashboard
- Identify your best performing content at a glance
- Schedule recurring performance reports to showcase social media engagement for leadership and stakeholders
Security, permissions and controls
Collaborate securely in a shared workspace.
- Share access and permission for all team members without revealing social passwords
- See exactly who’s creating content (and when) in a shared workspace
- Integration with Single Sign-On (SSO) for state-of-the-art security
Trusted as a secure social media management software for schools and public entities, Social News Desk is SOC 2 Type 2 compliant, ensuring your data is securely stored, processed, and protected against unauthorized access. Our independent audit confirms that we meet strict security, confidentiality, and privacy standards, so you can trust us to keep your information safe.
Real Human Support
Rely on real humans to help if you need it.
- Always-on support, 365 days a year—from local, U.S.-based social media experts you can trust
- Easy onboarding allows non-technical users to begin posting and engaging with confidence
- Helpful monthly webinars, tutorials and free eBooks to increase your effectiveness
Connect every social media platform with ease
Streamline your workflow by connecting effortlessly with the platforms and tools you use. Publish, schedule, listen, respond and report, everywhere your community is engaging.
Publishing and scheduling
Save time, increase engagement, and streamline approvals.
- Schedule posts on all social media platforms from a single dashboard
- Customize content by platform—Facebook, Instagram, X (Twitter), LinkedIn, and more
- Use our smart AI to suggest engaging, human-friendly captions
- Collaborate in real-time to approve workflows and post history tracking
This key feature is perfect for teams wanting to use automated social media scheduling tools like ours and functions as a powerful content management tool for social media.
Listening and community insights
Never miss audience feedback.
- Build custom dashboards to track mentions, hashtags, and local pages
- Track nearby publishers and first responders anywhere in the U.S. (great for public safety)
- Respond directly through your Inbox – one place for all messages and comments
Discover Instagram social media manager features and cross-platform responses in one place.
Reporting and analytics
See all your social media metrics in one place for better data-driven decision-making.
- Automatically generate reports across all connected social platforms in one unified Dashboard
- Identify your best performing content at a glance
- Schedule recurring performance reports to showcase social media engagement for leadership and stakeholders
Security, permissions and controls
Collaborate securely in a shared workspace.
- Share access and permission for all team members without revealing social passwords
- See exactly who’s creating content (and when) in a shared workspace
- Integration with Single Sign-On (SSO) for state-of-the-art security
Trusted as a secure social media management software for schools and public entities, Social News Desk is SOC 2 Type 2 compliant, ensuring your data is securely stored, processed, and protected against unauthorized access. Our independent audit confirms that we meet strict security, confidentiality, and privacy standards, so you can trust us to keep your information safe.
Real human support
Rely on real humans to help if you need it.
- Always-on support, 365 days a year—from local, U.S.-based social media experts you can trust
- Easy onboarding allows non-technical users to begin posting and engaging with confidence
- Helpful monthly webinars, tutorials and free eBooks to increase your effectiveness
Connect every social media platform with ease
Streamline your workflow by connecting effortlessly with the platforms and tools you use. Publish, schedule, listen, respond and report, everywhere your community is engaging.
Publishing
Save time and increase engagement.
- Publish and engage with all social accounts from one easy platform
- Grow traffic with SND’s human-friendly AI
- Customize your content quickly for all social platforms
Listening
Stay on top of your community’s interests.
- Build custom views to track the pages that are most important to you – at a glance
- Track nearby publishers and first responders anywhere in the USA
- Respond directly through your Inbox – one place for all messages and comments
Reporting
See all your social media metrics in one place.
- Report on all social accounts across all platforms in one unified Dashboard
- Analyze the content that performs best with your audiences
- Automate performance reports to showcase social media engagement to stakeholders
Support
Rely on real humans to help if you need it.
- 365 day support always available for your team from our social media experts
- Easy onboarding allows “non-techie” users to begin posting and engaging with confidence
- Helpful monthly webinars, tutorials and free eBooks to increase your effectiveness
Security
Collaborate securely in a shared workspace.
- Share access and permission for all team members without revealing social passwords
- See exactly who’s creating content (and when) in a shared workspace
- Integration with Single Sign-On (SSO) for state-of-the-art security
Social News Desk is SOC 2 Type 2 compliant, ensuring your data is securely stored, processed, and protected against unauthorized access. Our independent audit confirms that we meet strict security, confidentiality, and privacy standards, so you can trust us to keep your information safe.
Connect every social media platform with ease
Streamline your workflow by connecting effortlessly with the platforms and tools you use. Publish, schedule, listen, respond and report, everywhere your community is engaging.
Connect all your social media platforms with one tool
SND is your all-in-one social media solution— a social media consolidation tool designed to publish, listen, engage and analyze across your favorite platforms.Streamline your workflow by connecting effortlessly with the platforms and tools you use, including: Facebook, Instagram, X (Twitter), LinkedIn, Nextdoor, YouTube, TikTok, and more.
The only social media tool you need
SND is the best social media organizer for any communicator to centralize, secure, and simplify your workflow.
Built for your industry—and beyond
SND’s social media management tool shines in complex environments like schools, government, and universities, but it’s flexible for any team.
Government & Public Safety
Communicate clearly during emergencies. Share control without risking credentials. Stay compliant and on-message.
Universities &
Colleges
Manage multiple department accounts with a shared content calendar and unified voice.
K-12 School
Districts
Make it simple for principals, admins, and tech teams to collaborate on content while your district retains oversight.
News
Organizations
Create, schedule, and publish stories across every channel in real time. Coordinate coverage while protecting sensitive accounts.
Agencies
Streamline content for multiple clients from one platform. Plan campaigns, approve posts, and deliver measurable results.
Looking for a social media manager tool for another industry? We can help.
Feedback from our customers
Keeping communities informed, safe and engaged on social media.
Frequently asked questions
What are the key features of social media management tools like SND?
What are the key features of social media management tools like SND?
SND offers scheduling, publishing, reporting, and secure team collaboration across all major platforms, plus listening and AI tools.
Can I schedule posts on all social media platforms?
Can I schedule posts on all social media platforms?
Yes. SND supports scheduling to Facebook, Instagram, X (Twitter), LinkedIn, Nextdoor, Bluesky, and more.
How does the 14-day trial work?
How does the 14-day trial work?
Your trial lets you explore Social News Desk with no credit card needed! After your first 14 days of trial, you will need to subscribe to one of Social News Desk’s paid plans to continue using our product. You can reach out to sales@socialnewsdesk.com with any inquiries related to subscribing to Social News Desk as well as our pricing plans.
How much does Social News Desk cost?
How much does Social News Desk cost?
Social News Desk pricing is based on your user licenses. Paid plans start at $299/mo for an annual plan and range up to $399/mo for a monthly plan (includes two users). Custom solutions are available for organizations requiring 10+ users, which have their own unique pricing structure.
Do you support automated publishing?
Do you support automated publishing?
Autopilot, Social News Desk’s automated publishing tool, is available for Nextdoor agency pages, Facebook, Instagram, Threads, Bluesky, X (Twitter), and LinkedIn accounts!
Can I directly publish to Instagram?
Can I directly publish to Instagram?
You can schedule and publish photos and videos to Instagram, as well as Reels, Stories, and Carousels, directly with Social News Desk.
How secure is the Social News Desk platform?
How secure is the Social News Desk platform?
Protecting our customers’ data at all times is our highest priority. All Social News Desk apps and services are 100% developed internally by full-time employees without any outsourcing.
- Two-step verification (2FA security)
- No sharing of actual social passwords
- Advanced permission structure
- Restrict access to features by user
- SOC2 Type 2 compliant
Ready to simplify social media management?
Since 2010, we’ve proudly supported America’s largest news companies, cities, schools, agencies, and businesses who require future proof and always-on social media management tools.
See why over 10,000 people trust us every day.
