For City Governments and Municipalities
Social Media Tools Built for Cities & Towns
Running a city or municipality means managing constant communication—with your residents, departments, and leadership team. Social News Desk makes it easy for local governments to plan, publish, approve, and archive social media content across every department, all in one secure platform.
10,000
Social Media Managers
15 years
of trusted service
16h+
saved weekly on publishing
Why Local Government Leaders Trust Social News Desk
Whether you’re connecting with residents, managing several local offices, or ensuring compliance with public records laws, Social News Desk provides reliable tools backed by dedicated U.S.-based customer support to help you work smarter and communicate more effectively. Join thousands of local government communicators who rely on Social News Desk to improve their government communication and deliver timely information that strengthens their communities.
Trusted by professionals everywhere
Strengthening Trust - From City Hall to Your Community
Managing government communication is easier with SND—built for the unique needs of cities, towns, and municipalities.
All-in-One Social Media Management and Archiving Tools for Cities & Municipalities
Social Media Management & Archiving Tools for Cities & Municipalities
Enhance your social media operations with integrated publishing, listening, reporting, and archiving—built for secure, effective government communication.
Empower your city departments to communicate clearly and consistently with SND’s unified platform.
- Manage multiple city departments with customizable user permissions and post-approval workflows
- Save time with recurring post scheduling—directly in the SND Post Composer
- Plan and collaborate across teams using the SND Content Calendar
- Stay connected to residents with Search & Listen, including Social News Desk’s Nextdoor integration to engage your local community
- Ensure accessibility with alt-text support and an ADA-compliant dashboard
Get visibility across all departments and understand what’s working in your city’s outreach.
- Get powerful insights on reach, engagement, and demographics directly in your dashboard
- Monitor real-time feedback from the public and adjust strategy accordingly
- Use Post Manager Reports to group content by tags, campaigns, or departments
- Share tailored analytics with leadership, council, or individual departments
Generate cross-departmental reports to track performance, audience engagement, and content effectiveness in one centralized dashboard
Stay compliant with public records laws using SND Archive, fully integrated with your SND Dashboard.
- Automatically capture and store every post—including edited or deleted versions
- Keep archives in a secure, searchable platform, integrated with your social workflow
- Respond to public records requests quickly with easy search and retrieval
- Set alerts to detect and report any objectionable, unlawful, or keyword-matched content
- Ensure transparency with version history of how posts have evolved
- Built for local government compliance—peace of mind, all in one place
Maximizing Social Media Budgets for City Departments
Connect every social media platform with ease
Streamline your workflow by connecting effortlessly with the platforms and tools you use. Publish, schedule, listen, respond and report, everywhere your community is engaging.
Data security you can trust
Social News Desk is SOC 2 Type 2 compliant, ensuring your data is securely stored, processed, and protected against unauthorized access. Our independent audit confirms that we meet strict security, confidentiality, and privacy standards, so you can trust us to keep your information safe.
Words from our customers
Keeping communities informed, safe and engaged on social media.
Want to learn more about successful social media management?
Increase your effectiveness with insights from other public information officers and social media experts.
The trusted platform for government social media
Since 2010, Social News Desk has supported local governments and state agencies with powerful tools to manage, and archive social media—ensuring transparency and compliance in every post.
Join the 10,000+ government communicators who count on SND every day.
