3/7/2018 Head of Customer Success: The ultimate opportunity for a digital-news junkie with customer service experience who loves social media and wants to help local
It’s been a long time coming, but Facebook is now officially changing the way it measures the organic reach of Page posts to be more consistent with
Oh, 2018: You devil you. First Facebook says this. Then THIS. And then, later, this. What a ride this year has been. And it’s only
By far, the number one request from Social News Desk clients has been: “When can we publish to Instagram?!” And after much patience on our
Mark Zuckerberg isn’t mincing words: “Our next update is to promote news from local sources.” That’s right… Zuck wants to put MORE local news in
Yes, there is a way to make sure your Fans see just about everything you post to Facebook. It’s not a trick or a hack.
But wait! There’s more! In what he calls Facebook’s “second major update this year,” Mark Zuckerberg today announced that he has asked Facebook product teams
“Meaningful Social Interaction” or MSI is the it-girl of social media for the moment. The term was coined by Facebook leadership to describe the type of
Most news-media publishers count Facebook as their number-one traffic referral source. So it’s no wonder, the late-night announcement by Mark Zuckerberg has everyone feeling on
Facebook is testing a new product focused on amplifying local news coverage and local events. It’s called “Today In…” and will first appear for users
We knew it would happen sooner or later – and it seems that Facebook decided to make the change “sooner.” Today, Facebook announced that it
This week Facebook announced a new tweak to News Feed that favors pages that post video regularly. We’ve known for some time that Live Video and
December is certainly one of the coziest months of the year, but it can be a challenge for content creators when half the staff is
Happy Thanksgiving Eve! We’re seeing some hilarious and engaging social posts making the rounds today from our friends in the news business. WCMH in Columbus
Don’t get me wrong, people. Being a part of #TeamSND is awesome. The people I work with, my clients; they’re all great. I thoroughly enjoy
According to Digiday, up to 85% of Facebook video is viewed without sound. As video becomes more widely distributed on Facebook and more users watch
We’ve made some exciting enhancements to SND Auto-Pilot! You now have even more fine-tuned control over your automation schedule. You can exclude, prioritize and manage
As news-people, we all have a pretty thick skin. But it’s hard to turn the other way when the audience you work so hard to
Happy first day of sweeps! While we don’t work in a newsroom anymore, everyone at Team SND has been there and we’ve got your back.
Go ahead and count to three. Do it…aloud. 1…2…3. That’s how long you have to get a user’s attention on Facebook before their thumb takes
Facebook “Reactions” give users a wide range of ways to interact with posts, and more news outlets than ever are using Reactions to encourage post engagement. Surely you’ve seen
When it comes to success on social media, it begins with a digital-first mindset in the newsroom. One of the best ways to build this mindset
Almost all of our best features come from user suggestions, and the newest addition to SND Dashboard is no exception. We’ve now added the ability
Facebook’s News Feed algorithm can make or break website traffic. And while we’ve seen recent changes related to clickbait articles, overly promotional language and video content,
Maybe you’ve seen it, maybe you haven’t… Recently, we’ve made some updates to the SND Dashboard that focuses on some of the finer details of
Quick Posts have been part of SND Dashboard since nearly the very beginning, but it’s still one of our clients’ favorite features. Creating templates for
We’re experts at this. Social News Desk is a team of news people who now run a software company. So it’s no exaggeration to say
This app is about to become your daily obsession… and we can’t blame you. It’s a running tally of every local news reporter and anchor
The Social Rankings app lets you see where your newsroom stacks up in the social media race. But how exactly does it work? We went straight
“Everyone walks by our newsroom monitor to check out what number they are. It’s pretty awesome! It successfully has such a big effect in our
Surely you’ve noticed by now that Facebook removed the ability to edit link previews on July 18th, 2017. It’s part of the company’s promise to
The new SND Auto-Pilot feature is designed to help you increase traffic and engagement around the clock, even in those hours where you don’t have staff dedicated
“You spoke. We listened!” – Debra Monroe, KION News Director We want to spend 30-45 minutes with you – and we promise to make it
7/10/17 UPDATE: Facebook has temporarily extended the deprecation deadline of this capability for the Social News Desk application until October. Social News Desk continues to work
New in the SND Dashboard, you can now access Instagram Search! Type in a keyword or hashtag and the SND Dashboard will display a column
WWLP 22 News and Western Mass News compete for control of DMA 114, Springfield-Holyoke, MA. While WWLP is considered the front-runner on air, on Facebook the
The SND Analytics Leaderboard widgets for both Facebook and Twitter are great for encouraging competition in your newsroom. They’re meant to be displayed on a
As long as your Facebook page is listed as a news page and has been whitelisted, you should have access to the news feed poll
The beta test for our new RSS reader tool has reached phase #2! You’ve had a lot of great feedback and awesome feature requests, thank
Local news people are a fiercely-competitive bunch. I can say that because I was one – and in many respects still am one. Which is
At Social News Desk we sometimes create new features that are so cool, we almost wish we were back working in a newsroom so we
Up until now, only blue-check verified Facebook pages could post content using the branded content handshake tool () which allows a Page to bring in a third party sponsor for
Facebook Director of Product Daniel Danker manages many video related features on The Social Network, including the video tab, the Connected TV app, and Facebook Live.
At Social News Desk, our clients guide our development roadmap; your great ideas become our great new features. It’s something we’re really proud of. And just last
Did you tune in to the Facebook Live event featuring Facebook VP of Product for News Feed Adam Mosseri and Facebook’s new Head of News Partnerships, Campbell
Facebook is taking a road trip around the country to meet with local journalists and media companies. We caught up with them in Atlanta at
I’ve noticed recently while working with my clients that video has really become a driving force for new growth in both reach and engagement. “Well
In what has emerged as the hottest trend in driving digital revenue for 2017, newsrooms are inking deals with advertisers to sponsor their social posts.
When the 45th president of the United States of America is sworn in, millions will be witness across every medium on the planet. Arguably the PEOTUS’s
Ready to take your social-data game to the next level? We’re here for you with a few “Pro Tips” for using the SND Analytics library to mint your guru
The November book is a fond memory – or distant, depending on how the numbers came back – and it seems like a quarter of
What does your social media footprint look like? You have your main brand page, maybe a separate weather page… What else? If you’re like most TV
We’re so close. We’re almost there. #Election2016 is almost over and we can start coverage of #Election2020. (Kidding! …Sort of.) Are you prepared? Here are
I had a client ask an interesting question today. When it comes to election day hashtags, how broad or how regionally specific should we get?
You’re juggling a thousands things – we get it. It’s how news people are…the ultimate multi-taskers. But how do you keep up with quality control
Halloween is a social media dream come true! The costumes, the candy, the content! Creating a social segment around Halloween (or any other holiday) is
Editors Note: Rachel Page is a freelance journalist and Social Media aficionado with a knack for finding great stories to share with the world and
Journalists are a competitive bunch. We like to be #1, first, the best – always. So what better way to motivate a newsroom staff than
The final presidential debate is coming up on October 19 at UNLV in Las Vegas. It’s the last (scheduled) major event in this political season
The second presidential debate of 2016 is in the books, for better or worse. Are you keeping up with the weirdest presidential election year yet?
As Hurricane Matthew rolls up the Atlantic coast, your audience is looking for timely updates on the storm. Right now, hundreds of newsrooms are relying on SND
This isn’t your grandpa’s Tweet. Twitter has changed the game and Social News Desk is here to help you understand – and comply with –
Weather teams, Social News Desk takes the burden out of gathering your viewers’ weather pictures and moving them to broadcast. Here’s how. #Hashtag Successful user
What a weird and active political season it’s been. Social media is vibrating with buzz on all sides. Here’s a convenient and powerful way to
The brand new SND Analytics Library includes the Top 10 Facebook Post widget which, as you might imagine, displays the top ten posts by post actions (Likes
This just in from the Social News Desk development team… New features and tweaks to the new SND Dashboard based on YOUR feedback and requests! Brand
This one is for my reporter friends out there. You one-man-bands and multimedia journalists who hear stories from senior anchors about the days when there
The crown jewels of the new SND Dashboard are the new SND Analytics tools: powerful widgets that easily deliver actionable analytics. Among them is the Social
Facebook is changing the rules, again. But before you start stressing, some good news: this change will actually make it EASIER for local media organizations
Here’s the latest from the Social News Desk development team. New features and tweaks to the new SND Dashboard based on YOUR feedback and requests!
Social News Desk has confirmed through its Facebook Media Partnership that the current grace period for Branded Content posts which violate the new policy will
Ryan Loyd, a digital journalist at KSAT-TV in San Antonio, Texas, is covering both the Republican and Democratic National Conventions in July. While he’s on
Meet Patrick Tolbert, Digital Director at KXAN in Austin, TX, and member of our Early Adopters beta testing group. Patrick and his team have been using
Facebook today released its News Feed values statement to help sum up the company’s vision for how and why they give certain posts more visibility
We’re on a roll with SND Early Adopter training and the team at WKOW in Madison, WI is giving the new platform high marks. One of
Meet Amber McDonald, Social Media Director at The Tampa Bay Times, a member of our SND 2.0 Early Adopters Test Group. Amber got her hands on the
Our Early Adopters are getting their hands on the newest version of Social News Desk starting NOW! This small group of beta testers are jumping
I recently had the pleasure of sitting down with some of the brightest minds in social media within the newspaper industry at NAA mediaXchange in
I get asked two questions all the time: is the beard real, and how often should I be posting to Facebook? First, I can tell
Since Facebook’s unveiling of its new Branded Content Policy last month, our inbox at Social News Desk has been stuffed with questions. Here are some of
In the past seventeen years I’ve sat behind almost every kind of desk and walked inside almost every kind of shoe in this business. Twice.
What has long been a gray area in Facebook’s Terms and Conditions has become crystal clear, albeit complicated to comply with. The new Branded Content
The Social News Desk Test Drive Team has been continuing to try out the new SND Dashboard and our developers have been taking notes from the
A few months ago Facebook rolled out their Facebook Mentions app. A mobile application geared towards public figures who have verified Facebook pages. Within this
Big week for feedback in the Test Drive Team. The testers are putting the new SND Dashboard through its paces and finding a few bugs along
The Test Drive Team has spent a week using the beta version of the new SND Dashboard, and the development team is already learning a
It’s Primary Season! And Election Pizza isn’t the only thing to get excited about 🙄 … Facebook has rolled out an awesome new way to
This week has been exciting for our Test Drive Team – they officially jumped into the driver’s seat of the new SND Dashboard and are ready
WOW! – So you have some new options on your like button, and you don’t know what it means for your page. You’re at a
Building the next generation of technology for Social News Desk is more like a marathon than a sprint. We’ve been working hard for more than 18
Social News Desk supports more than 900 newsrooms worldwide in their social media strategies. And in the past year, we’ve increased the number of print
This week, Facebook announced changes to News Feed that could have an impact on referral traffic for news websites. The change will take into account
January can be a tough time for a social media manager. The weather is terrible, vacations are over, and all that’s left is to go
As the frenzy surrounding the Mega-Billion Jackpot Powerball Bonus Multiplier Money-Maker Extravaganza engulfs the nation, some news stations are tapping into the buzz and offering up
If your New Year’s resolution is to get your Facebook Page verified, we’re here to help you get your house in order. We’ve worked with
We have behind the scenes joke a Social News Desk…donut posts are HOT NOW. Only it’s not a joke. We’ve seen it more than a
Many of you have requested this feature and we worked hard to add it for you! Now, simply go to your SND Dashboard to open
‘Tis the season for engagement, fa la la la la… You know the rest. While many people around the holiday season choose to get down
Sports fans are nothing if not loyal. We always know Jill Josephson, SND’s VP of Business Development, will be burning her Tom Brady candle on game
As we prepare to stuff ourselves silly with Thanksgiving dinner, we’d like to take a moment to think about a few things social media managers
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