Twitter’s API Changes & SND
By now you’ve probably heard… Twitter is changing the way it interacts with third-party tools. But if you’re worried about how that might impact SND…
By now you’ve probably heard… Twitter is changing the way it interacts with third-party tools. But if you’re worried about how that might impact SND…
We’ve been hard at work here at #teamSND. Please see below for a list of recent fixes. You can report any bugs or issues you

Instagram recently announced and launched a new app: Instagram TV, aka IGTV. This vertical video (yes… you read that right) platform is available for anyone

Remember those old phone company commercials? They invited us to “reach out and touch someone” through long-distance calls, bringing us closer to our friends and

File this under: “Ask and you shall receive!” Lots of SND Dashboard users have been asking us to tweak the way Facebook Link Clicks are

Sharpen your pencils, bust out the new backpacks, and get ready to head back to class! While there may be a few more weeks before

It’s no secret, video posts on Facebook drive the most engagement on average. Not only is this due to Facebook’s News Feed algorithm giving them

I know I’m biased, sure, but the best way to publish to social media is by using SND Dashboard. That’s just a #fact. Why? There

This may or may not come as a shock, but the fact remains… Facebook’s “News Feed” isn’t about “News” at all. Not “News” in the

This year is already turning out to be one of the most tumultuous ever for News Feed. Algorithm changes impacting what users will see on

We’ve received amazing feedback from users about our latest Insights tool, SND Reports. One wish-list item repeated over and over again by group-level users was

Twitter recently made changes to their rules about posting “identical or substantially similar content to multiple accounts simultaneously.” As a result, newsrooms can no longer post the

Introducing Social News Desk’s newest tool aimed at helping news organizations calculate the value of their audience on social media: SND RevStream! This ground-breaking platform

It’s here! SND Reports is a report that can be automatically generated by your SND Dashboard and sent to you and your staff via email on

Yes, it’s true: Twitter is making big changes to its rules and policies. Specifically the company says it’s trying to crack down on “spammy” use of

It’s like an early Christmas for users of Social News Desk. Or a late Christmas, depending on how you read a calendar. Whatever. Point is,

The time has finally arrived! Instagram posting and scheduling is now available inside the SND Dashboard! Just refresh your browser and follow these steps to
3/7/2018 Head of Customer Success: The ultimate opportunity for a digital-news junkie with customer service experience who loves social media and wants to help local

It’s been a long time coming, but Facebook is now officially changing the way it measures the organic reach of Page posts to be more consistent with

Oh, 2018: You devil you. First Facebook says this. Then THIS. And then, later, this. What a ride this year has been. And it’s only

By far, the number one request from Social News Desk clients has been: “When can we publish to Instagram?!” And after much patience on our

Mark Zuckerberg isn’t mincing words: “Our next update is to promote news from local sources.” That’s right… Zuck wants to put MORE local news in

Yes, there is a way to make sure your Fans see just about everything you post to Facebook. It’s not a trick or a hack.
But wait! There’s more! In what he calls Facebook’s “second major update this year,” Mark Zuckerberg today announced that he has asked Facebook product teams

“Meaningful Social Interaction” or MSI is the it-girl of social media for the moment. The term was coined by Facebook leadership to describe the type of

Most news-media publishers count Facebook as their number-one traffic referral source. So it’s no wonder, the late-night announcement by Mark Zuckerberg has everyone feeling on

Facebook is testing a new product focused on amplifying local news coverage and local events. It’s called “Today In…” and will first appear for users

We knew it would happen sooner or later – and it seems that Facebook decided to make the change “sooner.” Today, Facebook announced that it

This week Facebook announced a new tweak to News Feed that favors pages that post video regularly. We’ve known for some time that Live Video and

December is certainly one of the coziest months of the year, but it can be a challenge for content creators when half the staff is

Happy Thanksgiving Eve! We’re seeing some hilarious and engaging social posts making the rounds today from our friends in the news business. WCMH in Columbus
Don’t get me wrong, people. Being a part of #TeamSND is awesome. The people I work with, my clients; they’re all great. I thoroughly enjoy

According to Digiday, up to 85% of Facebook video is viewed without sound. As video becomes more widely distributed on Facebook and more users watch

We’ve made some exciting enhancements to SND Auto-Pilot! You now have even more fine-tuned control over your automation schedule. You can exclude, prioritize and manage
As news-people, we all have a pretty thick skin. But it’s hard to turn the other way when the audience you work so hard to

Happy first day of sweeps! While we don’t work in a newsroom anymore, everyone at Team SND has been there and we’ve got your back.

Go ahead and count to three. Do it…aloud. 1…2…3. That’s how long you have to get a user’s attention on Facebook before their thumb takes

Facebook “Reactions” give users a wide range of ways to interact with posts, and more news outlets than ever are using Reactions to encourage post engagement. Surely you’ve seen

When it comes to success on social media, it begins with a digital-first mindset in the newsroom. One of the best ways to build this mindset
Almost all of our best features come from user suggestions, and the newest addition to SND Dashboard is no exception. We’ve now added the ability

Facebook’s News Feed algorithm can make or break website traffic. And while we’ve seen recent changes related to clickbait articles, overly promotional language and video content,

Maybe you’ve seen it, maybe you haven’t… Recently, we’ve made some updates to the SND Dashboard that focuses on some of the finer details of

Quick Posts have been part of SND Dashboard since nearly the very beginning, but it’s still one of our clients’ favorite features. Creating templates for

We’re experts at this. Social News Desk is a team of news people who now run a software company. So it’s no exaggeration to say

This app is about to become your daily obsession… and we can’t blame you. It’s a running tally of every local news reporter and anchor

The Social Rankings app lets you see where your newsroom stacks up in the social media race. But how exactly does it work? We went straight

“Everyone walks by our newsroom monitor to check out what number they are. It’s pretty awesome! It successfully has such a big effect in our

Surely you’ve noticed by now that Facebook removed the ability to edit link previews on July 18th, 2017. It’s part of the company’s promise to

The new SND Auto-Pilot feature is designed to help you increase traffic and engagement around the clock, even in those hours where you don’t have staff dedicated

“You spoke. We listened!” – Debra Monroe, KION News Director We want to spend 30-45 minutes with you – and we promise to make it

7/10/17 UPDATE: Facebook has temporarily extended the deprecation deadline of this capability for the Social News Desk application until October. Social News Desk continues to work

New in the SND Dashboard, you can now access Instagram Search! Type in a keyword or hashtag and the SND Dashboard will display a column

WWLP 22 News and Western Mass News compete for control of DMA 114, Springfield-Holyoke, MA. While WWLP is considered the front-runner on air, on Facebook the

The SND Analytics Leaderboard widgets for both Facebook and Twitter are great for encouraging competition in your newsroom. They’re meant to be displayed on a

As long as your Facebook page is listed as a news page and has been whitelisted, you should have access to the news feed poll

The beta test for our new RSS reader tool has reached phase #2! You’ve had a lot of great feedback and awesome feature requests, thank

Local news people are a fiercely-competitive bunch. I can say that because I was one – and in many respects still am one. Which is

At Social News Desk we sometimes create new features that are so cool, we almost wish we were back working in a newsroom so we
Up until now, only blue-check verified Facebook pages could post content using the branded content handshake tool () which allows a Page to bring in a third party sponsor for

Facebook Director of Product Daniel Danker manages many video related features on The Social Network, including the video tab, the Connected TV app, and Facebook Live.

At Social News Desk, our clients guide our development roadmap; your great ideas become our great new features. It’s something we’re really proud of. And just last

Did you tune in to the Facebook Live event featuring Facebook VP of Product for News Feed Adam Mosseri and Facebook’s new Head of News Partnerships, Campbell

Facebook is taking a road trip around the country to meet with local journalists and media companies. We caught up with them in Atlanta at

I’ve noticed recently while working with my clients that video has really become a driving force for new growth in both reach and engagement. “Well

In what has emerged as the hottest trend in driving digital revenue for 2017, newsrooms are inking deals with advertisers to sponsor their social posts.

When the 45th president of the United States of America is sworn in, millions will be witness across every medium on the planet. Arguably the PEOTUS’s

Ready to take your social-data game to the next level? We’re here for you with a few “Pro Tips” for using the SND Analytics library to mint your guru

The November book is a fond memory – or distant, depending on how the numbers came back – and it seems like a quarter of
What does your social media footprint look like? You have your main brand page, maybe a separate weather page… What else? If you’re like most TV

We’re so close. We’re almost there. #Election2016 is almost over and we can start coverage of #Election2020. (Kidding! …Sort of.) Are you prepared? Here are

I had a client ask an interesting question today. When it comes to election day hashtags, how broad or how regionally specific should we get?

You’re juggling a thousands things – we get it. It’s how news people are…the ultimate multi-taskers. But how do you keep up with quality control

Halloween is a social media dream come true! The costumes, the candy, the content! Creating a social segment around Halloween (or any other holiday) is

Editors Note: Rachel Page is a freelance journalist and Social Media aficionado with a knack for finding great stories to share with the world and

Journalists are a competitive bunch. We like to be #1, first, the best – always. So what better way to motivate a newsroom staff than

The final presidential debate is coming up on October 19 at UNLV in Las Vegas. It’s the last (scheduled) major event in this political season

The second presidential debate of 2016 is in the books, for better or worse. Are you keeping up with the weirdest presidential election year yet?

As Hurricane Matthew rolls up the Atlantic coast, your audience is looking for timely updates on the storm. Right now, hundreds of newsrooms are relying on SND

This isn’t your grandpa’s Tweet. Twitter has changed the game and Social News Desk is here to help you understand – and comply with –

Weather teams, Social News Desk takes the burden out of gathering your viewers’ weather pictures and moving them to broadcast. Here’s how. #Hashtag Successful user

What a weird and active political season it’s been. Social media is vibrating with buzz on all sides. Here’s a convenient and powerful way to

The brand new SND Analytics Library includes the Top 10 Facebook Post widget which, as you might imagine, displays the top ten posts by post actions (Likes

This just in from the Social News Desk development team… New features and tweaks to the new SND Dashboard based on YOUR feedback and requests! Brand

This one is for my reporter friends out there. You one-man-bands and multimedia journalists who hear stories from senior anchors about the days when there

The crown jewels of the new SND Dashboard are the new SND Analytics tools: powerful widgets that easily deliver actionable analytics. Among them is the Social
Facebook is changing the rules, again. But before you start stressing, some good news: this change will actually make it EASIER for local media organizations

Here’s the latest from the Social News Desk development team. New features and tweaks to the new SND Dashboard based on YOUR feedback and requests!

Social News Desk has confirmed through its Facebook Media Partnership that the current grace period for Branded Content posts which violate the new policy will

Ryan Loyd, a digital journalist at KSAT-TV in San Antonio, Texas, is covering both the Republican and Democratic National Conventions in July. While he’s on

Meet Patrick Tolbert, Digital Director at KXAN in Austin, TX, and member of our Early Adopters beta testing group. Patrick and his team have been using

Facebook today released its News Feed values statement to help sum up the company’s vision for how and why they give certain posts more visibility

We’re on a roll with SND Early Adopter training and the team at WKOW in Madison, WI is giving the new platform high marks. One of

Meet Amber McDonald, Social Media Director at The Tampa Bay Times, a member of our SND 2.0 Early Adopters Test Group. Amber got her hands on the

Our Early Adopters are getting their hands on the newest version of Social News Desk starting NOW! This small group of beta testers are jumping
I recently had the pleasure of sitting down with some of the brightest minds in social media within the newspaper industry at NAA mediaXchange in

I get asked two questions all the time: is the beard real, and how often should I be posting to Facebook? First, I can tell

Since Facebook’s unveiling of its new Branded Content Policy last month, our inbox at Social News Desk has been stuffed with questions. Here are some of

In the past seventeen years I’ve sat behind almost every kind of desk and walked inside almost every kind of shoe in this business. Twice.
What has long been a gray area in Facebook’s Terms and Conditions has become crystal clear, albeit complicated to comply with. The new Branded Content

The Social News Desk Test Drive Team has been continuing to try out the new SND Dashboard and our developers have been taking notes from the
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