Jessica Henderson uses Social News Desk to save time, reduce stress, and manage emergency communications more efficiently for the Lee County Sheriff’s Office.
Archiving social media posts is essential to comply with the Freedom of Information Act. Discover what, why, and how to archive your social posts.
SND Archive is the easiest way to archive posts and stay compliant.
In this webinar Sarah Loyd from SND and Jason Hwang at Nextdoor discuss best practices and tools to streamline your content publishing.
Social News Desk and Nextdoor are teaming up to help local news publishers reach neighbors across the country. Read on to learn about the opportunity, benefits, and how to get started.
SND now supports alt text entry for 6 social networks.
In this webinar Sarah Loyd and Alesha Meadows share insider tips, tools, and strategies to help government agencies, schools, and universities maximize their video content for impact and engagement.
In this webinar, Sarah Loyd and a panel of seasoned experts discuss the challenges of managing social media for a government agency or school district with a small team
Learn how you can create Instagram content that looks its best, whether in the feed or on your grid.
Learn all about the social network that’s exploding in popularity, Bluesky in our webinar recording and transcript.
From replying to comments to moderating discussions, Inbox streamlines your workflow so you can engage with your audience effectively and efficiently.
Explore top 2024 social media resources for higher education from Social News Desk, including webinars, eBooks, and templates to elevate your institution’s digital storytelling strategy.
As 2024 comes to a close, Social News Desk is proud to share the most impactful strategies and insights we’ve learned from expert government and public safety professionals.
As 2024 comes to a close, here’s a roundup of this year’s most impactful resources for school administrators and educators looking to elevate their social media storytelling.
Warm up your social media calendar with clever Winter-themed and holiday ideas drawn from our thousands of customers around the USA.
Seamlessly manage your data, customize your workspace, and collaborate with your team with SND Reporting.
Using an agency page and SND’s exclusive integration, a school can engage easily with the local community on the Nextdoor platform.
Join SND and an expert communicator from the Genesee School Districts as we delve into the art of crafting compelling social media stories for K-12 schools.
Genesee’s primary and secondary schools rely on SND to save time, stay on top of breaking news, engage parents with great content and bring multiple users into the process safely.
Get ready to enhance your emergency response capabilities and ensure your municipality is prepared for any situation. Take the first step towards more effective, data-driven emergency management.
The City of Socorro uses Social News Desk to simplify posting for field teams and leverage data to show the value of its social media work.
MTSU employs SND’s easy collaborative features to foster communication and content sharing across departments.
Leverage the power of storytelling on social media to engage higher ed audiences effectively and achieve your university’s marketing goals.
LinkedIn has more than a billion users worldwide, with 230 million in the U.S. alone. It’s been around for more than 20 years, and has
Now that Meta has shut down Crowdtangle, social media managers are relying on Search and Listen from SND.
Sweetwater tames a chaotic social media landscape and gains control over their content with SND’s organizational tools.
The City of Mont Belvieu leverages SND’s Search and Listen and in-depth analytics to connect strongly with every corner of the community.
Discover how Boerne’s communications team uses SND to empower individual departments and maximize their social media budget.
Join SND and Jason Hwang from Nextdoor to explore SND’s exclusive integration that allows for effortless publishing and search and listen on Nextdoor.
Learn how your business, government agency or municipality can communicate more effectively with local residents through advanced Nextdoor use.
Whether you’re a seasoned social media manager looking to refine your strategies or a communicator new to the world of university social media management, this is the tutorial for you.
Explore the future of government communication at GSMCON 2024. Social News Desk was there to talk about crisis communication, AI trends, and more.
SND’s new Post Manager shows you when your content is heating up.
Don’t wait until the storm hits! Arm yourself with the knowledge and tools needed to navigate turbulent times with poise and efficacy.
With Crowdtangle sunsetting soon, social media managers increasingly rely on Search and Listen to keep tabs on overperforming content.
Understanding the nuances of Threads is essential for social pros looking to stand out in today’s crowded social landscape.
SND is one of the first Beta partners to offer Threads to our customers.
Get ready to refresh your social media calendar with new ideas to engage with the community, build civic engagement, increase public safety, spread helpful information and more!
Save time by scheduling comments and shares with SND’s Scheduled Interaction tools.
Prepare your social media team for emergencies before they happen.
“It probably took at least 15 minutes to try to get something posted on all our different accounts. But now, it takes maybe two and a half minutes.”
SND’s social display tool, SND On Air, now offers even more ways to build a customizable social media display.
Topic tagging has arrived on Threads. Here’s what makes it different than traditional hashtags.
Powerful social media automation, backed by the best customer service in the business.
Discover engaging and current content on Nextdoor, perfect for sharing with your audience, whether you’re a public communicator, social media manager or publisher.
“We’ve experimented with other tools, but SND Reports makes so much more sense to us.” Our internal reports tell the full story of what’s going
Facebook has told us we should all be focused on getting more Meaningful Social Interactions on Pages. You want more Reach, you need more “MSIs.” And
Social media is a must-have tool for universities to reach out to prospective students.
From AI to vertical video, here’s what got journalists talking at ONA23.
One of the challenges of marketing for a large healthcare system is ensuring a cohesive voice across all properties. If you’re managing the overall communication
Learn all about Threads, the newest social network on the block.
SND Autopilot is a solid choice if you’re looking for social media publishing automation that’s reliable and easy to set up.
Hospitals and healthcare systems are uniquely positioned to be a source of calm and credible information in their communities.
Social News Desk is the social media management solution of choice for the City of Boerne, Texas. Situated at the edge of the Texas Hill
From admissions to alumni, your university’s entire network is somewhere on social media. Check out these great ways to engage students every step of the way, wherever they are.
Here’s a story we’re excited to share – now you can share Instagram Stories right from Social News Desk! Publishing and scheduling your Instagram Stories
If you haven’t added Instagram Stories to your social strategy, now is a great time. Publishing and scheduling Instagram Stories is now LIVE in SND!
Our roots start in a newsroom. And like journalists, SND has moved beyond the newsroom. But the lessons of working as journalists – and with
If you already use SND Autopilot to automate posting to Facebook and Twitter, you already know how much time it can save you. We’ve rolled
As LinkedIn becomes more important to publishers looking to diversify their traffic, we’re adding new metrics to SND Post Manager to help you track how
We know publishers are always concerned with how their content is performing. SND Reports keep you up to date on performance every day – or
We’ve had a lot of questions from newsrooms about the impact of Twitter’s changes on their bottom line. Folks are worried that without Twitter, they’ll
NEW from SND this month: take your Autopilot to the next level, a way to reach new fans on Messenger without any extra work, and
If you’re like most newsrooms, the realization that clicks from the Facebook (News) Feed to your website are in a steady decline has you feeling
It’s no secret: Meta is deprioritizing news on Facebook. Even the surface formerly known as “News Feed” is now just called “Feeds.” And yes, traffic
Meta recently released Instagram Reels publishing capabilities to its API – and now we’re excited to bring Reels publishing to you right inside the SND
Having trouble picking just one picture to share with your Instagram followers? No need to choose! SND Dashboard now supports Instagram Carousels, allowing users to
Sinclair Broadcast Group recently expanded The National Desk, a national news broadcast, to 20 new markets across the United States. With goals of driving additional
Meta announced recently that as of June 20th, the Breaking News Indicator on Facebook will no longer be supported. Necessarily, Social News Desk will also
When it comes to sharing new content, LinkedIn is a new frontier for many newsrooms. We’ve gathered a few tips to help you get started
As diversifying your newsroom’s social strategy becomes more and more important, Social News Desk now supports LinkedIn publishing in SND Dashboard. And that means publishing
If you syndicate content across multiple websites or news markets, you know the challenge of making sure each social post contains a link back to
The Social Rankings app, powered by Social News Desk, is beloved by newsrooms across the country. This FREE app aggregates social media content and data
Facebook is now rolling out a brand new security feature called Facebook Protect. This security measure is available to accounts that may be at a
Like mullets and tie-dye, email newsletters have made a comeback from the 90s in a big way. But unlike mullets and tie-dye, a winning strategy
Newsrooms large and small are simplifying their workflow for Instagram links with SND’s Newsin.bio. The Oklahoman, part of Gannett’s USA Today Network, uses eye-catching images
Twitter has just launched ‘Carousels’ for organic tweets and its available to all news publishers via Social News Desk’s leading-edge publishing tool: SND Dashboard. The
Most Instagram users have gotten used to the necessary (yet annoying) step of clicking your IG profile bio to get to the link for a
Many publishers, in the interest of faster-loading site speeds for mobile users, have implemented Google’s AMP (Accelerated Mobile Pages) technology. This allows them to quickly
We never want to take the journalist out of the journalism but leaning on Social News Desk’s artificial intelligence capabilities can help you make better,
Intelligent automation saves you time and helps you make better decisions when posting to social media. Sometimes it makes sense to automate more, sometimes less
Facebook’s algorithm has always been opaque when it comes to what types of content are demoted in the News Feed. That’s why their release of
One of the most requested features in Social News Desk has been Organic Post Preview – and we’re pleased to announce that it’s now LIVE
Once upon a time, you could give away a few ipads and gain 100,000 new Likes for your Facebook Page in a single weekend. With
When news is breaking quickly and one of your top sources for content is Facebook, Instagram, Twitter, Reddit and YouTube – lean on SND On
Local journalists spend a lot of time building up trust from their community, and when accounts get hacked, that trust can be eroded. Twitter has
Facebook Messenger is giving newsrooms a simple way to build a brand new, loyal audience. If your news page is part of the News Page
Top-level security in this day in age isn’t optional. Social News Desk works to reduce security vulnerabilities with several layers of security. The most basic
Apple’s new iOS 14 operating system comes with new privacy settings which make it much more difficult for Facebook to pull data on users. If
The weather office is a busy place. There’s the website, the app, Facebook, Twitter, Instagram – not to mention the live broadcast – all with
It’s not too late to make sure your newsroom’s social media plan is on point for Election Day. Here are a couple of critical things
For years, Facebook required that images on ads contain less than 20% text – commonly known as the “20% Rule.” But Facebook has quietly removed
While everyone on #TeamSND has a newsroom background, I was also part of the creative services and promotions world. I got into promotions because I
New SND is here and you’ve probably already noticed there’s a new Post Composer that’s much more streamlined. While we’ve moved some things around to
WAFB-TV in Baton Rouge, LA has QUADRUPLED its Messenger subscribers in just a few short weeks thanks to one of the most game-changing technologies available
Picture it … you’ve built a great organic post for a sponsor that’s paying you to post about their business — and there’s that tempting
We hear from many of our clients wondering about best practices on social, particularly as Facebook and Twitter continuously change the way they display content.
Our team has been hard at work, taking your suggestions and feedback – it’s one of the most important jobs we have. And we’ve made
With stay-at-home orders and social distancing measures in place, the pandemic is making it more difficult than ever for journalists to gather content in the
Local newsrooms nationwide are using Messenger to distribute important COVID-19 updates in the form of daily “Coronavirus updates” sent automatically to a list people who
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